Privacy Policy
Mechora Group Inc. — Last updated 2025
1. Introduction
Mechora Group Inc. ("Mechora", "we", "us") respects your privacy. This policy explains what information we collect from visitors to mechoragroup.com, how we use it, and the rights you have with respect to your personal information.
By using our website or submitting a contact form, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following personal information when you submit a contact or inquiry form on our website:
- Name
- Phone number
- Email address
- Property address (if provided)
- Description of the issue or project
We also collect non-personal technical data through analytics tools, including IP address (anonymized) and browser/device information. We do not collect sensitive financial or health data.
3. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and provide the requested service or estimate
- Send service-related communications, such as estimate confirmations or appointment follow-ups
We do not sell your information to third parties. We do not use your contact information for unrelated marketing without your consent.
4. Analytics
We use Google Analytics to understand how visitors use our website. Analytics data is aggregated and anonymized and does not include names, phone numbers, email addresses, or the free-text content of form submissions. For more information, see Google's Privacy Policy.
5. Third Parties
We may use third-party service providers to process form submissions — for example, email delivery services that route your inquiry to our team. These providers are contractually required to protect your information and may not use it for any other purpose.
6. Data Retention
Contact form submissions are retained for as long as needed to respond to your inquiry and to maintain reasonable business records. You may request deletion of your information at any time by contacting us.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at info@mechoragroup.com. We will respond to your request within a reasonable timeframe.
8. Contact
Mechora Group Inc.
info@mechoragroup.com
Maple, Ontario
9. Last Updated
This Privacy Policy was last updated in 2025. We may revise it from time to time; continued use of our website following any update constitutes your acceptance of the revised policy.